FREQUENTLY ASKED QUESTIONS
Everything is very easy! Simply select the required service and choose the dates for the collection & delivery, leaving any instructions for the driver – we’ll take care of everything else!
- Premium Laundry
- Shoe Spa
- On-site Services
- Handbag Dryclean
- Duvets & Bulky items
Noida, Greater Noida, Ghaziabad, Delhi & Gurugram.
Our standard delivery time is 48 hours.
There is a 72-hour turnaround time for duvets and blankets
After your items are collected by our driver, they are taken to one of our cleaning facilities. Each order is processed separately – Laundry orders are weighed and cleaned, while all other services are individually itemised and processed.
Your safety is very important to us and we would like to offer you the possibility of choosing between bio and non-bio detergent. Just make sure to let us know as soon as possible so we can accommodate it for you.
Yes, please do. This will ensure everything will be processed as per your requirements. We strongly advise using a separate bag for each type of service you require (laundry, dry cleaning,steam ironing, etc).
Your items are handled with maximum care and up-to-date equipment. In the extremely rare case where a damage occurs, it will be covered by our insurance in accordance to our Terms and Conditions. Please have in mind that all claims must be made within 48 hours after delivery.
For the safety of you, Washrz now offers contactless delivery. Should you prefer, you can select for a contactless collection or delivery and our driver will collect or deliver your items from a location of your choice.
To have a contactless delivery, please provide instructions of where we should collect or drop off your items in the special delivery instructions field when you place your order. If you have any concerns or questions, please reach out to us at whatsApp channel.
We deliver your dry clean order within 2 to 3 days.
We also provide the option of 24-hour rush order @ 2X
We have a range of techniques and treatments available to remove stains from clothing and other items. However, it is not always possible to completely remove all stains, as some may be permanent.
Yes, we offer alterations and repair services for clothing and other items. Please contact us for more information on the types of alterations and repairs we can offer.
Yes, we offer cleaning and conditioning services for leather and suede items. Please contact us for more information on our leather and suede cleaning options.
Yes, we offer cleaning and preservation services for wedding dresses and other formal wear. Please contact us for more information on our wedding dress cleaning and preservation options.
We have a range of techniques and treatments available to care for delicates and other specialty items. We handle these items with extra care and attention to ensure they are cleaned and cared for properly.